Manager, Support Operations

The Manager, Support Operations will play an integral role in supporting the leadership of Capital Digestive Care.  In addition to being organized and having the ability to manage multiple tasks, you possess the strong business acumen and communication skills needed to interact with a variety of people and job functions.  To be successful in this position, your work schedule will reflect being available to work several evenings during the month.

What you will be working on:

  • Ensure processes and administrative infrastructure are in-place to support operational excellence.
  • Responsible for coordinating and facilitating board and committee meetings including scheduling, sending reminders and organizing various support functions (e.g., catering and hotels when necessary). Will also assist with the defining of objectives, agendas, project charters, etc. and constantly looking for ways to improve the operational cadence of the group.
  • Will be responsible for maintaining accurate and comprehensive records of committee meetings and decisions.
  • Managing the executive team’s calendar, including making appointments and prioritizing the most sensitive matters.
  • Perform as team lead for physician member advancements
  • Serve as site administrator for ShareFile and SharePoint sites.
  • Coordinate board activities with key contacts with the management service organization.
  • Proactively ensuring that all relevant teams and stakeholders are up to date and working effectively by adhering to best practices for communication and documentation.
  • Support initiatives by coordinating and tracking timelines, milestones, and statuses, escalating issues as needed.
  • Work closely with key business stakeholders to identify areas for improvement and customer-specific solutions.

What you’ll know:

  • A successful applicant must be legally authorized to work in the United States without sponsorship.
  • Bachelor’s degree in business or related field is required
  • Minimum of 3 years of management experience in a position that required coordination across multiple stakeholders; healthcare experience is a plus.
  • Strong project management and time management skills
  • Ability to manage multiple tasks and possess strong analytical skills
  • Detail-oriented with the ability to oversee projects from origin through execution
  • Computer proficiency in MS Office Suite
  • Work independently as well as a in a team environment
  • Strong verbal and written communication skills with patients, co-workers and providers
  • Compassion for patient needs and a high degree of professionalism

10770 Columbia Pike, Silver Spring, MD 20901

Capital Digestive Care (CDC) partners with PE GI Solutions who provides over 600 gastroenterologist partners industry-leading practice and center management solutions across the nation. This includes a comprehensive business approach to compliance, operations, corporate services and clinical support. For more information about our partner, PE GI Solutions, please visit

Diversity & Inclusion
We value diversity! We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What makes us awesome:
Perks and benefits offered to eligible employees

  • Paid Time Off – Vacation, Sick, Holidays, Bereavement, Jury, and Voting
  • High quality, cost effective Medical, Dental, Vison, and Prescription benefits
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Capital Digestive Care offers a comprehensive and competitive benefits package for eligible employees, including:

  • Health and dental insurance
  • Paid and unpaid leave options
  • Flexible spending accounts (FSA/HSA)
  • Retirement benefits
  • Financial security benefits

If you would like to learn more, please contact Human Resources at